Aisera
What is Aisera?
Aisera is an enterprise AI platform designed to enhance service desk and customer service operations. With features like Aiseragpt, Gen AI Platform, AI Search, and Aisera Assist, it offers businesses AI-powered solutions for improved productivity. Aisera aids in automating tasks, workflows, and knowledge sharing across various domains, ensuring efficiency and accuracy. The platform includes tools like AI Copilot for proactive AI assistance and personalized enterprise-wide search functionality. Aisera Assist further boosts agent productivity by providing quick answers, summarizations, and next-best actions. With a focus on customization and efficiency, Aisera caters to a wide range of industries and has been lauded by customers for its impact on resolving user requests with increased accuracy and operational excellence.
KEY FEATURES
- ✔️ Aiseragpt.
- ✔️ Gen AI Platform.
- ✔️ AI Search.
- ✔️ Aisera Assist.
- ✔️ AI Copilot.
USE CASES
- Automate service desk operations by integrating Aisera's AI Copilot, reducing response times and improving overall efficiency in resolving user requests.
- Enhance customer service experience through personalized enterprise-wide search functionality, ensuring quick and accurate answers to customer queries.
- Improve agent productivity with Aisera Assist, enabling quick access to information, summarizations, and recommended next-best actions for handling customer interactions effectively.
