Bigsib
What is Bigsib?
Enhance guest experiences with AI automation through BigSib Solutions. Reduce support volume and boost guest satisfaction by resolving 80% of guest inquiries automatically. This natural language AI understands complex questions, engages in professional conversations, and offers accurate solutions using custom support content.
Moreover, BigSib identifies booking openings, boosts revenue with automatically generated offers for stay extensions, upgrades, and personalized upsells. The platform efficiently triages urgent issues, assigns tasks to the right team members, and even detects maintenance issues.
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KEY FEATURES
- ✔️ Automated resolution of guest inquiries.
- ✔️ Natural language understanding for complex questions.
- ✔️ Automatic generation of offers for revenue boost.
- ✔️ Efficient triaging and task assignment.
- ✔️ Detection of maintenance issues.
USE CASES
- Efficiently automate guest inquiries resolution using BigSib Solutions' AI to reduce support volume and boost guest satisfaction by up to 80%, with accurate solutions provided through natural language understanding and professional conversations..
- Boost revenue and guest satisfaction by leveraging BigSib Solutions' AI to identify booking openings, generate personalized offers for stay extensions, upgrades, and upsells, thereby enhancing revenue streams and guest experiences simultaneously..
- Streamline guest services with BigSib Solutions' AI, triaging urgent issues, assigning tasks efficiently to the relevant team members, and detecting maintenance issues promptly, all while offering convenient features such as arrival guides, dynamic door codes, and automated surveys for swift issue resolution and improved overall guest experiences..
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