Home
Catalog
Chat
Click2Magic

Click2Magic

What is Click2Magic?

Click2Magic is an enterprise-grade live chat software for websites and mobile apps. With Click2Magic, you can instantly understand customer behavior, expectations, and needs, allowing for personalized customer-enterprise conversations. The tool integrates chatbot services for multi-vendor online marketplaces, making it easy to handle high volumes of support tickets with intelligent AI chatbots.

Click2Magic offers a single interface to manage multiple web properties, with powerful archives to view chat history and customizable widgets for seamless customer engagement. Whether you prefer automated bots or human intervention, Click2Magic ensures that no query goes unanswered, providing fast and effective customer support solutions.

Pricing:

Freemium

Categories:

Chat

KEY FEATURES

✔️ Add chat to website or connect messaging channels.
✔️ Real-time chat and messaging with customers.
✔️ Ability to add multiple properties and assign agents.
✔️ Set permissions for different roles (Admin/Supervisor/Agent/Moderator).
✔️ Pre-defined responses through Canned Responses.

USE CASES

Use Click2Magic to analyze customer behavior in real-time and tailor personalized responses, enhancing customer satisfaction and engagement on your website or mobile app..
Leverage Click2Magic's chatbot services for multi-vendor online marketplaces to efficiently manage high volumes of support tickets, providing quick and intelligent responses to customer queries..
Utilize Click2Magic's powerful archives and customizable widgets to streamline customer engagement across multiple web properties, ensuring a seamless and consistent customer support experience..