cloodot.com

What is cloodot.com?

Cloodot is an AI-powered omni channel customer experience management platform that streamlines customer interactions across various channels such as Google Business, WhatsApp, Facebook, Instagram, and text messaging. With AI technology, it offers quick responses, canned/template replies, and custom notes to summarize and provide context to interactions.

Users can segment customers, mark important interactions, and follow-up promptly. The platform enables managing multiple messaging listings in one shared inbox, ensuring a response time of less than 2 minutes to drive leads and reviews. Cloodot also offers campaign automations with a high open rate, personalized bulk marketing messages, and custom chatbots for engaging customers at scale.

Pricing:

Free trial

Categories:

Customer Support

KEY FEATURES

✔️ Omni channel customer experience management.
✔️ Quick responses and canned/template replies.
✔️ Segmentation of customers and marking important interactions.
✔️ Managing multiple messaging listings in a shared inbox.
✔️ Campaign automations and personalized bulk marketing messages.

USE CASES

Utilize Cloodot to streamline customer interactions across various channels such as Google Business, WhatsApp, Facebook, Instagram, and text messaging by providing quick responses and canned/template replies, ultimately improving customer satisfaction and engagement.
Segment customers effectively with Cloodot to mark important interactions, follow up promptly, and manage multiple messaging listings in one shared inbox, ensuring a response time of less than 2 minutes for increased lead generation and positive reviews.
Employ Cloodot's campaign automations with personalized bulk marketing messages and custom chatbots to engage customers at scale, boosting open rates and driving overall marketing effectiveness while leveraging detailed analytics for meaningful insights into online reputation and team performance.