CXassist

What is CXassist?

CX Assist is an AI-powered email assistant designed to revolutionize your inbox. By uploading your knowledge base, the platform extracts key insights to provide personalized, AI-driven email responses. You can set rules to control your email workflow, balancing automation with human interaction for maximum productivity.

With customizable personas for sales, support, and general responses, CX Assist ensures a tailored customer experience. You can also train the AI with your company content and documents for accurate and efficient responses. The tool offers features such as auto-assigning emails based on keyword flags and customizable check intervals for optimal email management.

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KEY FEATURES

  • ✔️ Knowledge base extraction.
  • ✔️ Personalized email responses.
  • ✔️ Rule-based workflow control.
  • ✔️ Customizable personas.
  • ✔️ Auto-assigning emails based on keyword flags.

USE CASES

  1. Automate email responses for customer support inquiries using CX Assist, ensuring fast and accurate replies tailored to each customer's needs, thus improving response time and customer satisfaction.
  2. Enhance sales productivity by leveraging CX Assist to provide personalized responses to leads and prospects based on their behavior and interactions with the company, leading to higher conversion rates and improved sales performance.
  3. Optimize email management workflow by setting rules in CX Assist to prioritize and categorize incoming emails, effectively balancing automation and human interaction for efficient inbox organization and response handling.
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