Sonero
What is Sonero?
Better Meetings AI - Sonero
Sonero is an AI tool designed to enhance customer calls and improve relationships for client-facing teams. With its focus on external conversations, Sonero provides rich predictive analytics to understand customer intent, boost sales, and enhance retention. The tool offers a centralized repository for call insights, allowing for seamless distribution of meeting outcomes and upsell opportunities. Sonero's AI assistant ensures smooth call processes by handling tasks silently and providing white-label features. Security is a top priority, with enterprise-grade encrypted data and privacy-first design. Additionally, Sonero offers automated transcription, speaker attribution, and conversation highlights extraction for actionable insights. By predicting customer intent and analyzing audience sentiment through facial expression and speech, Sonero empowers teams to communicate effectively and drive better meeting outcomes.
KEY FEATURES
- ✔️ Predictive analytics for customer intent.
- ✔️ Centralized repository for call insights.
- ✔️ AI assistant for handling tasks during calls.
- ✔️ Automated transcription and speaker attribution.
- ✔️ Analysis of audience sentiment through facial expression and speech.
USE CASES
- Enable customer service representatives to have real-time insights during calls, with Sonero analyzing customer intent and sentiment through facial expressions and speech cues, leading to more personalized interactions and improved customer satisfaction.
- Utilize Sonero's predictive analytics to upsell and cross-sell products by understanding customer needs and preferences based on call insights, leading to increased sales revenue and better conversion rates.
- Enhance team collaboration and knowledge sharing by storing call insights in a centralized repository, enabling easy access to meeting outcomes and upsell opportunities for all client-facing teams, ultimately improving overall team performance and customer retention.
