Spokk

What is Spokk?

Spokk is a customer feedback app that transforms private feedback into public reviews, making customer feedback more manageable. With Spokk, businesses can respond promptly to feedback, connect deeply with customers, and build strong relationships. The tool facilitates two-way conversations with contacts via messaging, allowing for seamless communication. Additionally, businesses can easily collect and export contacts for further engagement. Spokk also enables businesses to complete the customer feedback loop by replying to customers, sending coupons, and converting bad experiences into good ones. By encouraging feedback and public reviews, businesses can attract new customers and retain existing ones more effectively.

Pricing:

Freemium

Categories:

Customer Support

KEY FEATURES

✔️ Transform private feedback into public reviews.
✔️ Two-way conversations via messaging.
✔️ Collect and export contacts.
✔️ Complete customer feedback loop by replying to customers and sending coupons.
✔️ Encourage feedback and public reviews to attract and retain customers.

USE CASES

Automatically generate public review posts from private feedback using Spokk, enhancing online reputation and credibility without manual effort.
Utilize Spokk to initiate personalized conversations with customers based on their feedback, fostering stronger relationships and loyalty.
Efficiently manage and organize customer contacts for targeted engagement using Spokk's seamless contact collection and export features.