Trove

What is Trove?

Trove is an AI-powered tool that improves traditional surveys by offering conversational surveys for higher response rates.By using Trove, users can create engaging interactive experiences that respondents actually enjoy, ultimately avoiding survey fatigue.

With Trove, users can easily explore various use cases such as product experience enhancement, customer engagement, market insights, and optimization.The tool provides insights through user interaction analysis, market demand evaluation, and customer satisfaction assessments.

Trove can also be utilized for employee experience improvements, boosting productivity through hiring processes, onboarding, evaluations, and feedback surveys.Additionally, it can enhance customer interactions throughout their journey by measuring metrics like Customer Effort Score (CES), Customer Satisfaction Score (CSAT), Net Promoter Score®, and customer exit surveys.

Setting up a conversational survey with Trove is quick and intuitive, with insights generated effortlessly as the tool analyzes and summarizes responses into actionable insights and engaging metrics.Guaranteed to streamline the feedback collection process and transform dialogues into valuable insights, Trove is the go-to solution for businesses looking to understand and engage with their audience effectively.