Univw.AI
What is Univw.AI?
Meet Univw, the AI-powered sales CRM designed for start-ups and small businesses. With custom dashboards, reports, and analytics, Univw offers actionable reporting and critical call center metrics. It features automated call QA, hassle-free script adherence, and external automations for emails and webhooks.
Univw also provides AI-based personalized coaching for agents, along with intelligent notes summarization to enhance business efficiency. With powerful features like resource hierarchy-based data access and integrated cloud telephony, Univw empowers businesses to control and aggregate data effectively.
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KEY FEATURES
- ✔️ Custom dashboards, reports, and analytics.
- ✔️ Automated call QA.
- ✔️ Hassle-free script adherence.
- ✔️ External automations for emails and webhooks.
- ✔️ AI-based personalized coaching for agents.
USE CASES
- Automate call quality assurance processes using Univw's AI-powered functionality, ensuring consistency and adherence to performance standards for all customer interactions.
- Enhance agent performance and productivity through personalized coaching provided by Univw's AI-driven insights, leading to improved sales outcomes and customer satisfaction levels.
- Streamline sales operations and optimize resource management with Univw's custom dashboards, reports, and analytics, enabling businesses to make data-driven decisions and drive revenue growth effectively.
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