WeConnect.chat
What is WeConnect.chat?
weconnect.chat, A customer engagement platform offering a no-code conversation builder with 18+ components for easy creation of powerful conversations. Utilize AI-powered chatbots trained on data sets to blend rules-based components or live chat. Benefit from advanced design customizations to fit brand aesthetics and choose from various conversational interfaces.
Manage live conversations efficiently through the multichannel agent dashboard, which includes live chat, video chat, and WhatsApp offline messages. Analyze and optimize performance with advanced conversation analytics. Engage customers in real-time on WhatsApp and create intelligent chatbots with the WhatsApp Business API integration.
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KEY FEATURES
- ✔️ No-Code Conversation Builder.
- ✔️ AI-Powered Chatbots.
- ✔️ Advanced Design Customizations.
- ✔️ Multichannel Agent Dashboard.
- ✔️ Advanced Conversation Analytics.
USE CASES
- Build personalized chatbots for e-commerce websites using ##weconnect.chat's AI-powered conversation builder, easily integrating order tracking, product recommendations, and customer support functionalities for enhanced user experience.
- Utilize the multichannel agent dashboard to streamline customer inquiries from various platforms, efficiently managing live chat, video chat, and WhatsApp messages in one centralized interface for improved response times and customer satisfaction.
- Optimize customer engagement strategies by analyzing conversation analytics provided by ##weconnect.chat, gaining insights into user interactions and preferences to tailor chatbot responses and enhance overall performance.
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