Cohere

What is Cohere? Coher is an innovative artificial intelligence solution designed to empower customer support departments to expand their capabilities without the need to grow their team size. This sophisticated tool is capable of automating the resolution process for approximately 60% of incoming inquiries, delivering immediate and tailored responses across various communication platforms. Leveraging cutting-edge analytical tools, Coher adeptly interprets customer behavior patterns and proactively spots areas where additional information might be needed. Drawing on a wealth of resources, including existing support documentation and historical interaction data, Coher’s AI is finely tuned to provide precise and helpful information to customers seeking assistance. By integrating self-service options and streamlining the journey that customers take to find solutions, Coher not only enhances the overall user experience but also contributes significantly to a company’s return on investment by optimizing support operations.