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Fin by Intercom

Fin by Intercom

What is Fin by Intercom?

The Fin AI tool is a breakthrough chatbot designed for customer service. It can accurately and immediately answer customer questions, reducing support volume and resolution times. There is zero setup required and it can provide trustworthy and accurate answers based on existing support content. The bot can seamlessly pass complex questions to a human support team and can understand and clarify complex queries. The tool is currently available in English and can be integrated with Intercom and Zendesk help centers.

Pricing:
Freemium
Categories:
Customer Support Chatbots

KEY FEATURES

  • ✔️ Answer customer questions.
  • ✔️ Reduce support volume.
  • ✔️ Improve resolution times.
  • ✔️ Provide trustworthy and accurate answers based on existing content.
  • ✔️ Seamlessly pass complex questions to human support team.

USE CASES

  1. Reduces support volume and resolution times.
  2. Seamlessly passes complex questions to human support team.
  3. Understands and clarifies complex queries.
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