Haptik
What is Haptik?
Contakt Gen AI, the conversational CRM powered by generative AI, offers a suite of AI-powered tools for various industries like retail, travel, fintech, ed tech, gaming, healthcare, and more. Its features include a web Q&A self-serve support, sales assistant for conversational buying guidance, smart agent chat, intelligent analytics for user behavior, and a low code builder for various messaging channels like WhatsApp, Instagram, Google Business Messages, and Facebook Messenger.
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KEY FEATURES
- ✔️ Web Q&A self-serve support.
- ✔️ Sales assistant for conversational buying guidance.
- ✔️ Smart agent chat.
- ✔️ Intelligent analytics for user behavior.
- ✔️ Low code builder for various messaging channels.
USE CASES
- Create an interactive web Q&A self-serve support portal for your retail business using Contakt Gen AI, enabling customers to find answers to inquiries quickly and efficiently without human intervention.
- Utilize Contakt Gen AI's sales assistant feature to provide personalized conversational buying guidance to customers in the fintech industry, leading to higher conversion rates and customer satisfaction.
- Implement Contakt Gen AI's smart agent chat for the healthcare sector, allowing for seamless interactions with patients, scheduling appointments, and providing immediate responses to medical queries.
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