Perfect Wiki
What is Perfect Wiki?
Perfect Wiki is an AI-powered tool that helps you turn your company's knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.
It enables users to access company knowledge efficiently.It allows for the addition of standard operating procedures, FAQs, manuals, and guides to create a professional-looking help center.The AI chatbot feature provides 100% AI-generated responses to colleagues and customers based on data.
With weekly AI-generated reports, users can continuously improve the knowledge base.Users can seamlessly view, create, and edit content within Microsoft Teams, reducing the need to switch contexts for information.
Plus, the tool provides insights on popular content, user engagement, and community queries to enhance knowledge base management.
KEY FEATURES
- ✔️ Creation of self-service help center within Microsoft Teams.
- ✔️ Addition of standard operating procedures, FAQs, manuals, and guides.
- ✔️ AI chatbot feature for providing 100% AI-generated responses.
- ✔️ Weekly AI-generated reports for continuous knowledge base improvement.
- ✔️ Insights on popular content, user engagement, and community queries.
USE CASES
- Automate the creation of a comprehensive knowledge base accessible within Microsoft Teams by leveraging Perfect Wiki's AI-powered tool to streamline the process of adding FAQs, manuals, and guides for efficient company knowledge management..
- Enable AI chatbot feature to provide instant and accurate responses to colleagues and customers within Microsoft Teams, ensuring a seamless user experience and reducing response time for common queries..
- Utilize Perfect Wiki's AI-generated reports to continuously improve the knowledge base by analyzing popular content, user engagement metrics, and community queries, leading to enhanced knowledge base management and better user satisfaction..
