TALKR
What is TALKR?
Talkr AI Platform for Chatbot and Callbot Creation
Features, Talkr AI platform offers a Dialog Maker tool to create chatbots and callbots effortlessly. It enables conversational AI through channels like phone, web, social media, and more. The platform integrates with various products and connectors, providing a seamless omnichannel experience. Talkr caters to both professional and personal voice assistants, enhancing productivity and efficiency.
How It Works, With Talkr, users can access pre-built bot templates for quick deployment or opt for customizations to meet specific requirements. The platform's no-code design allows for easy personalization of chatbots and callbots. Users can connect their bots across different channels and integrate with existing data sources and APIs. Talkr also boasts trained AI models and industry-specific knowledge bases for tailored interactions.
Key Benefits, Talkr significantly improves efficiency with up to 46% productivity boost and 97% increase in appointment attendance. Users can handle various use cases across different industries seamlessly. The platform also enhances customer satisfaction by reducing wait times to zero and automating up to 85% of user inquiries in real-time.
Implementation Process, Talkr's implementation involves key steps such as pilot kick-off, bot scope definition, dialogue setup, alpha and beta testing, API connections, and scaling for deployment. The platform ensures a smooth transition from setup to operational efficiency with a focus on user interaction and optimization.
How It Works, Talkr's AI orchestration platform provides an intelligent and fast solution for omnichannel customer support, triaging, and engagement. It simplifies voice recognition, call management, and intelligent routing for both incoming and outgoing calls. Users can personalize the bot's personality, voice, and emotional analysis according to their preferences.
In summary, Talkr AI platform revolutionizes customer interactions through advanced chatbot and callbot functionalities, enhancing operational efficiency and user satisfaction across various industry sectors.
KEY FEATURES
- ✔️ Dialog Maker tool for chatbot and callbot creation.
- ✔️ Support for conversational AI through multiple channels.
- ✔️ Integration with various products and connectors for omnichannel experience.
- ✔️ Pre-built bot templates for quick deployment or customizations.
- ✔️ No-code design for easy personalization and integration with data sources and APIs.
USE CASES
- Develop a personalized voice assistant for customer support services using Talkr's Dialog Maker tool, enabling seamless interaction across multiple channels like phone, web, and social media with customized bot personalities and voice settings.
- Implement Talkr AI platform to automate appointment scheduling and reminders, increasing attendance rates by 97% and improving productivity with an efficiency boost of up to 46% through real-time user inquiries and zero wait times for customer queries.
- Utilize Talkr's industry-specific knowledge bases and trained AI models to streamline customer triaging and engagement processes, automating call management, intelligent routing, and voice recognition for both incoming and outgoing calls.