Freshdesk

Auto H1

What is Freshdesk?

Freshdesk by Freshworks, is designed to enhance customer engagement by consolidating support services into a single cloud-based platform. This tool is essential for businesses looking to manage customer interactions seamlessly across various channels like email, phone, social media, and live chat.

Цена:

Free trial

Категории:

Customer Service

USE CASES

Centralized ticket management from multiple communication channels
Collaboration tools for teams to assign and resolve queries efficiently
Automation of repetitive tasks and smart assignments based on agent availability and skill
A self-service portal and knowledge base to empower customers to find solutions independently
Advanced analytics for insights on agent performance and customer satisfaction
AI capabilities through Freddy AI, helping in quicker and smarter resolution of issues.

Пока нет комментариев

Имя*

Email

Введите комментарий*

Ada

Ada

What is Ada? Ada is an AI customer service automation platform designed to enhance customer experience by providing real-time, personalized interactions through an AI chatbot. Service addresses the need for efficient customer service that can operate 2

Customer Service

Kustomer

Kustomer

What is Kustomer? Kustomer is a cloud-based customer service CRM platform designed to handle high volumes of support requests efficiently. It stands out in the CRM market for its robust support of omnich. It is particularly useful for organizations

Customer Service

Tidio

Tidio

What is Tidio? Tidio is a comprehensive customer communication tool that enhances interaction through live chat and powerful AI-driven chatbots. Tool is essential for businesses looking to improve customer service and increase sales by offering real-ti

Customer Service

Typewise

Typewise

What is Typewise? Typewise is an innovative artificial intelligence solution tailored for customer service departments, designed to enhance efficiency and elevate the customer experience. By streamlining operations, it significantly reduces expenses, a

threado.com

What is threado.com? Threado AI is a cutting-edge platform designed to empower community engagement through artificial intelligence. This innovative tool is crafted to foster and enhance online communities, providing immediate, AI-driven responses to m

Custify

Custify

What is Custify? Custify is a customer success tool for B2B SaaS businesses. It is designed to enhance customer engagement by providing comprehensive insights into customer behaviors and interactions across various platforms, including CRM, support, an

Customer Service

HappyFox

HappyFox

What is HappyFox? HappyFox AI is an advanced help desk automation tool that incorporates generative AI to transform customer support experiences. This platform is designed to enhance the efficiency of support teams by automating routine tasks and provi

Customer Service

Zendesk

Zendesk

What is Zendesk? Zendesk is a sophisticated cloud-based customer service platform that enhances your ability to manage and measure customer support activities efficiently. It leverages supporting technology that equips service agents with complete clie

Customer Service

Zencall

Zencall

What is Zencall? Introducing ZenCall, a sophisticated AI-driven solution crafted to ensure you’re always reachable. This innovative tool operates around the clock, adeptly managing your calls by providing essential information and links to callers, and

Customer Service

TweetAI

TweetAI

What is TweetAI? TweetAi stands as a cutting-edge artificial intelligence platform designed to craft tweets tailored to the user’s preferences, including various categories such as humor, inquiries, and informative posts. Its primary goal is to assist

Customer Service

Supportagent

What is Supportagent? SupportAgent.ai stands as an innovative artificial intelligence solution designed to streamline customer service operations. By meticulously analyzing historical responses, this tool is adept at generating automated draft messages

Customer Service

SupportGPT

What is SupportGPT? AssistAI Pro™ is an advanced artificial intelligence solution tailored for personalized customer assistance. This platform harnesses the power of expansive language models to deliver responses that are not only contextually aware bu

Customer Service

Tiny Magic

What is Tiny Magic? The Tiny Magic’s Gmail AI Assistant, powered by the advanced GPT-4 technology, revolutionizes email support by streamlining the response crafting process for Gmail inquiries. This innovative tool is a time-saving marvel, designed to

Webbotify

What is Webbotify? Webbotify stands as a specialized chatbot solution designed to elevate the interactive experience on websites. Its core functionality is driven by the advanced capabilities of ChatGPT, which empowers it to significantly diminish the

UseChat

UseChat

What is UseChat? Usechat.ai harnesses the capabilities of artificial intelligence to deliver immediate responses to inquiries posed by visitors on websites. This innovative chatbot solution offers the flexibility to craft personalized virtual assistant

Tiledesk

Tiledesk

What is Tiledesk? Tiledesk’s AI-powered platform offers an array of functionalities designed to elevate customer interaction and increase the acquisition of high-quality leads for businesses. At the heart of its offerings is a complimentary live chatbo

Tars Prime

What is Tars Prime? The ChatGPT Power Chatbot stands as an advanced artificial intelligence solution tailored for the creation of personalized chatbots aimed at streamlining automated dialogues. Prospective users can take advantage of a swift 30-second

Tactful.ai

What is Tactful.ai? Tactful AI is an innovative platform that leverages artificial intelligence to enhance customer interactions, streamline business processes, and drive sales growth. It encompasses a suite of tools including conversational analytics,

Zigpoll

Zigpoll

What is Zigpoll? Zigpoll stands out as a dynamic platform designed for businesses to gather valuable customer feedback and leverage this information to enhance their growth. Its core offerings encompass a suite of on-site polling capabilities, diverse

Yuma

Yuma

What is Yuma? Yuma harnesses the capabilities of ChatGPT to revolutionize its customer service operations. By seamlessly integrating with existing help desk solutions, Yuma specializes in empowering major Shopify retailers to efficiently manage and res

YOUS

YOUS

What is YOUS? This platform offers an AI-driven translation utility capable of interpreting text across 17 diverse languages, encompassing Arabic, Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Polish,

Whelp

Whelp

What is Whelp? Whelp stands as a versatile communication aggregation platform, expertly crafted to bring together various customer interaction channels such as telephone, email, live chat, and messaging applications into a singular, unified interface.

Vee

Vee

What is Vee? Vee stands as a sophisticated AI-driven conversational assistant, crafted to streamline a multitude of customer support operations with remarkable efficiency. This advanced tool harnesses the power of cutting-edge AI, enriched by insights

TheLoops

TheLoops

What is TheLoops? Transition from isolated applications and fragmented data repositories to our robust artificial intelligence platform designed for customer experience enhancement. TheLoops offers comprehensive monitoring of agent performance, insight